MCR Workplace Investigations provide specialist trauma-informed investigation and mediation services involving employee behaviours and conflict affecting the workplace. We are highly experienced in conducting complex, protracted and highly sensitive investigations, including matters subject to legal professional privilege, adopting an approach focused on supporting the safety and wellbeing of all parties involved in the process. We are extremely efficient, providing timely and cost-effective services, whilst delivering excellent standards and service for our clients. We aim to provide recommendations above and beyond our investigation findings to make sure that we contribute positively to client organisational learning and to support maintaining a safe and respectful workplace for the future.
Mediation (Accredited Mediator NMAS)
We provide an independent and confidential mediation process facilitating communication between parties to explore, identify and understand their needs and interests and use creative problem-solving techniques to enable the parties to reach their own mutually acceptable agreement.
Local Government Code of Conduct Division 3 Complaint Handling
MCR Workplace Investigations are highly experienced in handling complaints pursuant to Local Government Council Code of Conduct Division 3 Complaint Handling Policy. We are suitably qualified and experienced to be appointed as Complaint Administrator to review and consider a Complaint and to report on the outcome and our findings to the Local Government organisation Complaints Officer for consideration by Council. We ensure at all times that procedural fairness is provided to the Complainant and Respondent.
Workplace Culture Reviews
We provide preliminary fact-finding investigations through structured interviewing of potential witnesses to determine whether a more formal misconduct or process may be warranted against an employee or to identify what may be happening in the workplace. We work with and advise clients with advice on mitigating strategies to minimise the risk of potential complaints, prevent misconduct arising and changing the culture of a team or business area.
Bullying
We conduct bullying investigations in a fair and objective manner, ensuring that all parties involved are heard to ensure that the context of the behaviour and impact to individuals, groups and the workplace are properly considered and reported upon.
Harassment
We conduct harassment investigations in a fair and objective manner, ensuring that all parties involved are heard to ensure that the context of the behaviour and impact to individuals, groups and the workplace are properly considered and reported upon.
Sexual harassment
MCR Workplace Investigations are highly experienced in investigating sexual harassment across industries and investigate sensitively and confidentially in relation to involved parties.
Racial harassment
We conduct investigations involving racial harassment in a fair and objective manner, ensuring that all parties involved are heard to ensure that the context of the behaviour and impact to individuals, groups and the workplace are properly considered and reported upon.
Whistleblowing / Public Interest Disclosure
MCR Workplace Investigations have experience of investigating Public Interest Disclosures in accordance with legislative and policy requirements and can assist government departments to deal with serious misconduct referrals in accordance with the Corruption, Crime and Misconduct Act 2003 (CCM Act) and minor misconduct referrals relating to the Public Sector Commission.
Conflict of interest
MCR Workplace Investigations provide reviews and investigations to advise on whether behaviours may have breached organisation policy or can conduct an investigation in a fair and objective manner. We ensure that all parties involved are heard to ensure that the context of the behaviour and impact to individuals, groups and the workplace are properly considered and reported upon.
Tender & procurement
MCR Workplace Investigations provide reviews and investigations to assist organisations to identify whether a breach of internal policies has occurred relating to the purchase of goods and services, and whether internal procedures are suitably robust and compliant with relevant legislation.
Fraudulent behaviour
MCR Workplace Investigations are highly experienced in identifying, investigating and mitigating fraud related behaviour connected to the workplace. We provide reviews and investigations to assist organisations identify whether any suspected fraudulent behaviour has breached internal policies, and whether internal procedures are suitably robust to mitigate a risk of fraud.
Grievances
MCR Workplace Investigations conduct grievance investigations in a timely and effective manner to help organisations meet business as usual needs, whilst conducting investigations in a fair and objective manner and ensuring that all parties involved are heard to ensure that the context of the behaviour and impact to individuals, groups and workplace are properly considered and reported upon. We conduct grievance investigations according to organisational Grievance Handling Policies and Procedures.
Disclosure of confidential information
MCR Workplace Investigations provide reviews and investigations to advise on whether behaviours may have breached organisation policy or legislation, and our investigations are conducted in a fair and objective manner, ensuring that all parties involved are heard to ensure that the context of the behaviour and impact to individuals, groups and the workplace are properly considered and reported upon.
Gaining Improper Advantage
Conduct reviews and investigations to assist organisations identify whether gaining improper advantage behaviours have occurred and whether such behaviour has breached internal policies, and whether internal procedures are suitably robust to mitigate risk.
Reportable Conduct Investigations
We provide high-level independent investigation services when child-related organisations are required to investigate allegations and provide a report to the Ombudsman on the outcome, and any action taken.
Safeguarding Investigations
We provide expert advice relating to workplace investigations involving children, vulnerable adults and persons with a disability and ensure a trauma informed approach is applied whenever engaging with children, families and all parties involved within the investigation process.
First Nations Cultural Safety investigations
MCR Workplace Investigations investigate cultural safety matters in collaboration with First Nations Business and Cultural Consultants, to improve behaviours and a safe cultural environment.