Rates in Local Government - Clerical - 2 days

Overview

To properly execute your role, Rates Officers must be acquainted with several Acts of Parliament. During this course participants will learn how this legislation may dictate the way in which rates, and other property-related fees and charges are imposed and collected; Rates rebates, concessions and eligibility, Local Government’s role in levying and collecting the Emergency Services Levy on behalf of the WA Government; fees and charges; Rates Exemptions; how rates relate to valuations; and the requirements to maintain a roll of Owners and Occupiers, a requirement of Local Government Elections.

Target Audience

• Rates Officers
• Customer Service Officers
• Senior Finance Officer*

*or other Officers who supervises the Rates Officer

Learning Outcomes

• The Local Government Act 1995 and associated rate-related legislation;
• Responsibilities and basic functions of a Rates Officer;
• Rating and valuations;
• How to resolve any existing problems you may have associated with rating in Local Government;
• Rates rebates or deferments for pensioners and/or seniors;
• Collection of rates;
• Imposing penalty interest;
• Local Government elections - electoral roll.

Course Transfer and Cancellation Policy

All transfer or cancellation requests must be made via our request form.

Please refer to the WALGA Terms and Conditions of Enrolment for further conditions including COVID-19, On-Site training and course cancellations.