Local Government Officrs are faced with many challenges and barriers in their roles in the community and workplace. Officers need to communicate in an effective, clear, and confident manner.
WALGA Training offers a comprehensive suite of courses that will provide Local Government Officers with essential communication skills. The courses have been contextualised to Local Governments and
provide practical strategies that participants can walk away with external stakeholders, those in supervision roles and individuals who would like more confidence in public speaking. These interactive courses also offer a great networking opportunity for those involved in the Local Government sector.
This course aims to help you tap into your self-confidence as well as tame anxiety and nerves.
This course explores how communicating and engaging well with customers can benefit both the employee and the customer.