Insight Call Centre Services

A preferred supplier of WALGA WALGA Preferred Supplier Logo

Call Centre Management Services

Insight Call Centre Services provide 24x7x365 call answering and management services for companies Australia wide.  They have earned a strong reputation for providing high quality and professional outsourced customer service.  

Insight are proudly West Australian and have been a partner of more than 50 WALGA Members for over 10 years, dealing with over 1.5 million WA Local Government enquiries.  Calls are never managed offshore or interstate. 

• Call agents are mature, professional and have a unique understanding of the nuances of interacting with customers.  

• The majority of call agents have been providing service to customers for over 8 years.  

• Call agents are trained and coached to an exceptional level, delivering customer service with a smile. 

They work with Members to develop robust systems and processes to ensure customers receive high quality services.  The Helpdesk team ensures timely and accurate delivery of critical information to member’s customers.

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Supplier Call Centre Management Services
Insight Call Centre Services

View contact details

Glenn Regan , Managing Director
85 Havelock St, WEST PERTH WA 6005
eQuotes streamlines and simplifies the request for quotation process at the same time as providing complete transparency and control over all aspects of purchasing. All WALGA Members are entitled to FREE use of eQuotes for accessing WALGA Preferred Suppliers.
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