Manage Conflict

Manage Conflict


Manage Conflict provides the skills to manage conflict within the Council, and between the Local Government and the community and the wider community. This course will enable Elected Members to identify common communication roadblocks, the source of conflicts within Council and develop techniques for resolving conflict situations.

Topics covered within the course include understanding and respecting the difference between governance and operational matters, communication and conflict resolution ideas and the development of an action plan to implement better channels of communication.

Target Audience

Suitable for Elected Members who would like to increase their knowledge and understanding of their role within Local Government.

Learning Outcomes

On completion of this program, participants should be able to:

  • assess the potential for conflict;
  • identify existing conflict;
  • consider the conflict situation; and
  • carry out strategies to resolves conflict.


9:00am - 4:30pm (8:45am registration)


$495.00 (GST exempt)
Additional fees apply for assessment. See the Student Handbook for more information.

Relationship to Competency Standard

BSBATSIL503C - Manage conflict


Nationally Accredited Training Part of the Diploma of Local Government (Elected Member) Elected Member Training
Manage Conflict
  • Friday, 28 October 2016
  • Registration from 08:45AM
  • ONE70, LV1, 170 Railway Parade, West Leederville, WA 6007
  • $495.00 (GST exempt)
Register Now
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