Well Done is an Australian owned and managed 24x7 Council Contract Centre Support specialist provider. What makes them different?
- CouncilPRO - for outstanding reporting, tools and access to manage your service;
- Council Boot Camp - LG specific training for the agents handling your calls;
- A National Distributed Network - offering a high level of service continuity
Today they handle services for 90 Councils in all states and they are a Preferred Supplier on 5 LG contracts including WALGA's. Their main services are After Hours and business day Overflow and welfare monitoring support. If you would like to schedule a demonstration or find out more, please contact us!