Managed IT (formally Ocean IT) are leaders in the Managed Service Industry for enterprise ICT management & monitoring solutions.
They have over 10 years of experience supplying managed services to the Local Government Sector, ranging from a single service to complete outsourced services.
A key point of difference is their helpdesk vendor management experience. Technical Account Managers are industry certified and extensively LGA vendor trained to manage applications, vendors and governance.
Their managed services are extremely granular, delivering an unparalleled choice of Services as a Service for desktops, mobile devices, servers, cloud/virtualisation, networks, applications, databases, licensing, security, backup, disaster recovery, best practice auditing, compliance and CIO functions.
They offer customised 24/7 alerting, change management, monitoring and management services and deliver ROI through leveraging system automation.